Getting a Telenor Tax certificate is important in many ways. In case you are a Telenor user and tax filer of Pakistan, then it is pretty important to receive your Telenor Tax Certificate to claim the withholding taxes on your annual income and tax return. In this tutorial, we will guide you on how to get your Telenor tax certificate and declare it in your annual tax return.
Telenor Tax Certificate 2025
Telenor provides three easy steps to access your tax certificate through the My Telenor app or by contacting customer care. Here’s a step-by-step guide for both options:
Step 1: Using the My Telenor App
- Download and Install: If you haven’t already, download and install the My Telenor app from the Google Play Store or Apple App Store.
- Login: Open the app login using your Telenor phone number and register My Telenor password.
- Locate Tax Certificate Option: From the main page select “See more” and “Self Services.” Select “Tax Certificate” and enter your CNIC number, email address, and relevant tax year.
- Download or View Certificate: Once you find the tax certificate option, follow the app’s instructions to download or view your certificate for the desired year (for the last three years).
Step 2: Contacting Telenor Customer Care
- Dial Helpline Number: Call Telenor’s customer care helpline at 345 or the UAN number 042111345100.
- Select Customer Care Option: Follow the voice prompts to connect with a customer care representative. You might need to choose options related to “Billing” or “Account Management.”
- Request Tax Certificate: Once connected to a representative, inform them that you’d like to request your Telenor tax certificate.
- Verification and Information: The representative will likely ask you to verify your identity by providing your phone number and possibly some additional information. You may also be asked to specify the tax year for which you need the certificate.
- CNIC Verification: Customer care will request scanned copies of your CNIC (Computerized National Identity Card) front and back for verification purposes. It’s best to have these readily available.
- Email and Delivery: The representative will ask for your email address to send the tax certificate electronically within a few minutes.
For instance:
Let’s say you want to get your Telenor tax certificate for the tax year 2023. You can follow these steps:
- Method Choice: Decide if you can access the My Telenor app and locate the tax certificate option (preferred method if available).
- Contacting Customer Care: If you can’t use the app, call 345 or 042111345100.
- Reaching Representative: Follow the prompts to connect with a customer service representative.
- Requesting Certificate: Inform the representative that you’d like to request your Telenor tax certificate for the year 2023.
- Verification and Information: Provide any information requested for verification, such as your phone number and possibly scanned CNIC copies (if requested).
- Delivery: Depending on the representative’s instructions, you might receive the certificate electronically via email within a few minutes.
Step 3: Visit Your Nearest Telenor Franchise
You can personally collect your Telenor tax certificate at its nearest Telenor franchise. There will be staff that will give you assistance as well as additional information on how to get the Telenor tax certificate.
In conclusion, obtaining your Telenor tax certificate is now easy for you through the helpline, email, or a visit to a Telenor franchise. Now, annual telephone, mobile, or PTCL withholding taxes are payable at the time of annual tax return filing and collected duly by the Telenor tax certificate. So, the final steps should be followed for sure: collect your Telenor tax certificate before filing your annual tax return.
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That is really helpful article. Thanks sir.